Jen Schneider and her team at Christensen Financial were fantastic to work with. We used them last July to secure a load for my daughter’s townhouse and then again this year when the wife and I moved. Communication was great and every step of the process was easy. So much of the process was taken care of ahead of time, that only a few signatures remained when it came time to close on the houses.
Working with Deb was great. She is patient and explains things in detail. Where it went downhill was when they had me start working with others in the organization (ie Patty). The communication began to lack and so did the patience and professionalism. From having to redo and resend paperwork they already had, to them not providing me the correct amount due at closing. My 1 star is for the headaches and lack of communication. Purchasing a home can be stressful so the added stress coming from the lender is ridiculous and totally unnecessary. I was dealing with this lender even after the fact, after the closing of my home due to the lack of communication and the lack of organization! I would not recommend this lender for that simple fact. If all loans and communication go and come from Deb then that would be the only way my rating would change. If not, I highly recommend you do your homework and go elsewhere.
Kristen was absolutely Amazing !! I “highly” recommend, her customer service level, the attention to details, and the communication, she helped us get our home in a really tough market. Our Realtor was very impressed and is recommending her to her buyers from now on… YOU ROCK & Thank you 🙂
I worked with Laurie and her team, they were quick and in constant communication every step of the way. As a first time home buyer, I was extremely nervous as a lender can be a real make or break in any already stressful transaction. I could not have asked for a better team to work with. You will not regret choosing Christensen financial as your lender!
This was my 2nd time using CFI & using Laurie . My first home buying experience was a breeze and a fantastic experience. This time, I had some challenges take place that I had to dispute from an unrelated company due to bad credit reporting causing my credit to drop during the approval process at no fault of my own. I was looking at potentially losing our dream home we put an offer in for. Laurie & the underwriting team (Taylor & Edeline) did everything possible to get the job done and still managed to close within 30 days! They were very responsive, found every possible avenue to keep my process moving forward & even helped me walk through/overcome my credit dispute process which helped contribute to a timely closing! I highly recommend using Laurie & the CFI team. They will face any challenge with you head on to ensure you get your dream home! My family & I are forever thankful for this team. Thank you Laurie, Taylor & Edeline! It seemed like a long 30 days but I am so incredibly thankful for everything you have done for me & my family!
Christensen Financial, Inc.
860 N State Rd 434 Suite 1002, Altamonte Springs, FL 32714, USA